Returns & Exchanges

To change or return an item you must follow the following steps:

 

  1. Complete and submit the form below to authorize the exchange / return.

http://www.labube.com/cambios-y-devoluciones

  1. Once authorized, enter items in the original packaging, including the purchase receipt. All articles must be in perfect condition. Otherwise, Labubé reserves its right to refuse exchange or refund.

  2. Please, send your package to the following address:

LABUBE
C / AZALEA, 50.
28109 ALCOBENDAS
MADRID (SPAIN)

  1. You have 14 days from the purchase receipt for any exchange or return.
    And do not forget that until the package reaches our office you are responsible for it.

  2. Once received and verified that the items are in perfect condition, we will send you via email a voucher with the total amount of your order. If you want to make an exchange, you can use this voucher immediately. Otherwise, you have 6 months to use it.

  3. The cost of returning any unwanted product, for an exchange or a voucher, will be at the customer charge. If your order is faulty, Labubé will pay for the cost of return.

 

IMPORTANT NOTE: Taylor made and ordered made products, cannot be exchanged or returned, except manufacturing defect. However as we want you to be completely satisfied, if any of these clothes do not fix you well, please do not hesitate to contact us and we will do our best to solve your problem.

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